Incident Response Retainer
Reduce your incident response time and minimize breach impact with FireEye Mandiant on speed dial
The Mandiant Incident Response Retainer (IRR) gives your organization the ability to quickly identify malicious activity and receive contextual intelligence on attacks — enabling faster and more effective response to cyber incidents.
What are your business and security requirements?
Retainer agreements can be packaged in different ways to match your needs. Consider these factors.
- Budget. Confirm the number of prepaid hours and the hourly rate for additional hours.
- Unused hours. Ask what happens if you don’t use your prepaid hours during the contract term.
- Response Time. Get service level agreement (SLA) details for remote and onsite consulting. 2 or 4 hour SLAs are available.
- Terms. Confirm the length of retainer—most are 12 months—and payment terms, such as whether you need to pay up-front.
- Cyber insurance. Consider how your cyber insurance policy reimburses for incident response (IR) expenses and ask your insurer about lower premiums if you can show a proactive approach to cyber security.
Contact Us - Complete this short form to learn more about Incident Response Retainer
Ramp up response readiness
Get access to elite Mandiant security experts and technologies
Improve your current incident preparedness and response capabilities with industry-leading expertise and technology.
- Have Mandiant experts on standby to help when you need it
- Take advantage of leading-edge advances in cyber security
Accelerate incident response speed
React faster and minimize impact with a team of experienced first-responders that will spring into action as soon as a breach is suspected.
- Get expert response within hours, not days or weeks
- Have a dedicated malware team on-call
Pre-negotiate terms and conditions
Establish contractual terms before an incident occurs for rapid incident response when it matters most.
- Eliminate paperwork-related response delays when every minute matters
- Ensure your first call focuses on action
